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how_our_service_works Getting your ironing done has never been easier or as good value. You rent a box from us and the price you pay is for all the ironing in the box and with free 48 hour collection and delivery.

To get your ironing done, simply book and pay for your ironing online and we will come out to your door to deliver your box (which you keep, subject to a £5.00 returnable deposit) and to collect your ironing.

Esteam-Logo Step 1 – Gather your laundry

iStock_000005681586XSmall Please gather all your washed laundry and place it into your rented laundry box. If you are a new customer, a basket or bag will do; your delivery driver will bring your rental box on the next delivery evening (for delivery evening times, look at the right hand side). Your first order with us will include a small deposit of £5.00 per box (returnable in full when you stop using our service). Note that we cannot accept smoke odoured or damaged (including heat damaged, ripped or scuffed) items. We regret that we cannot work on damaged items. If you have used our services previously, please return the coat hangers for re-use.

Important, please read: How much laundry can I fit into a box?

Esteam-Logo Step 2 – Book and pay for your ironing

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Please book and pay for your ironing online. We operate a 48 hour collection and delivery service, 5 days a week (Sunday to Thursday), and a 72 hour service over the weekend. You will be given a email receipt of your order after payment.

Collection Sunday evening -> Delivery Tuesday evening (48 hours)
Collection Tuesday evening -> Delivery Thursday evening (48 hours)

6.30pm to 9.30pm

After your payment has been authorised we will come out to collect your ironing on the next delivery evening. If you have a preference for a specific day, please email or telephone us after placing your order, otherwise we will come out to you on the next delivery evening. If you are new customer, we will bring your new empty ironing box(es) for you.

Esteam-Logo Step 3 – Collection from your home

iStock_000001754147XSmall One of our friendly delivery staff will arrive at your home on the next delivery evening between 6.30pm and 9.30pm. We will come to your door and collect your laundry box. Your garments are then insured from this point. Your ironing is insured from the moment we collect.

Esteam-Logo Step 4 – Processing

iStock_000007888611XSmall Our professional ironers will inspect your ironing. We iron garments according to their care labels. All ironing is carried out in a hygienically clean and smoke free environment. We use professional air filters and replace the ironing board covers for each new order. Every customer’s order is worked on individually and items are stored together.

Esteam-Logo Step 5 – Quality Assurance

iStock_000003357115XSmall A member of our management team will personally check the quality of each item from the original ironer. This ensures that our high quality standards are met and your garments are perfectly ironed.

Esteam-Logo Step 6 – Packaging

iStock_000001058980XSmall We carefully package your ironing. Each hung item is covered with a protective shirt cover and all folded items are placed into your rented laundry box. Shirts and formal trousers are hung and casual clothes are folded.

Esteam-Logo Step 7 – Delivery

Woman Presents Laundered Shirt One of our friendly delivery staff will arrive at your door at the next delivery evening slot (please see above for dates and times). Please make sure that you are in!

You can now enjoy your professionally ironed and finished garments until you’re ready to book us again!

Ready to book?

Now you know how the service works, why not give us a try?

Click to order online
Click to contact us
or call us on: (0845) 009 5605

Click here for our full Terms & Conditions of service

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